Return Policy

Return Policy

We want you to be satisfied with your purchase.

1. Return Eligibility

Returns are accepted if:

  • Product is damaged during transit

  • Wrong product delivered

  • Manufacturing defect

2. Non-Returnable Items

  • Cement (once delivered and accepted)

  • Sand & Aggregates

  • Custom-cut materials

  • Used or opened items

3. Return Request Timeline

Customers must raise a return request within 48 hours of delivery.

4. Refund Process

  • Refunds will be processed after inspection.

  • Refunds will be credited within 5–7 working days.

  • Shipping charges may be non-refundable.

5. Replacement Option

Customers may opt for replacement instead of refund (subject to stock availability).